Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Domestic Students

Fall - 07/22/2024 - 09/16/2024

Spring/Summer (Installment Options 02/02/2025) - 12/16/2024 - 02/03/2025

Summer - 04/14/2025 - 06/30/2025

International Students

Fall - 07/22/2024 - 09/16/2024

Spring/Summer - 12/16/2024 - 02/03/2025

Summer - 04/14/2025 - 06/30/2025

Sports Rider Enrollment (Domestic Intercollegiate Athletes Only)

Fall - 07/21/2024 - 09/14/2024

Spring/Summer - 12/15/2024 - 02/01/2025

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/ Waiver

Fall - 07/22/2024 - 09/16/2024

Spring/Summer - 12/16/2024 - 02/03/2025

Summer - 04/14/2025 - 06/30/2025

The Summer waiver deadline ended 06/30/2025. The online waiver system can no longer accept new waiver requests.

Claims

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Optional Vision Plan

Offered in partnership with VSP

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
P.O. Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected