Frequently Asked Questions

Archive 2021-2022

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If you are enrolled in the plan, please watch for an email from UHCSR on how to CREATE YOUR ONLINE ACCOUNT and access your ID card.

Additional Resources

Find a Provider

Find a Doctor or Hospital

Find a Pharmacy

Find a Mental Health/Substance Abuse Provider

Account Information

Electronic ID Card

Help to Create an AHP Account

Create a UHC Account Instructions

Why should you buy Student Insurance/Understanding Care Coverage

Change Address, Phone, or Email

COVID-19 Resources

UHCSR COVID-19 Information

Regulatory Notices

IMPORTANT IRS FAQ regarding 1095 statements for individual tax filers

AHP HIPAA Notice

UnitedHealthcare HIPAA Notice

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Domestic Students

Summer - 04/13/2022 - 06/29/2022

International Students

Summer - 04/13/2022 - 06/29/2022

Online Enrollment

Students with a Qualifying Life Event

Additional Resources

Opt-Out/ Waiver

The Summer waiver deadline ended 06/03/2022. The online waiver system can no longer accept new waiver requests.

AHP Waiver System - Student Training

Student Waiver Quick Reference Flyer

Claims

View Claims Online

Online Claim Reimbursement Request

Prescription Claim Form

Contact

Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

UnitedHealthcare StudentResources
P.O. Box 809025
Dallas, TX  75380-9025
1-800-767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
Home Benefits Enroll/Cost Opt-Out Regulatory Notices
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