Frequently Asked Questions

Archive 2021-2022


If you are enrolled in the plan, please watch for an email from UHCSR on how to CREATE YOUR ONLINE ACCOUNT and access your ID card.

Additional Resources

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices


Benefit Information


Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Domestic Students

Summer - 04/13/2022 - 06/29/2022

International Students

Summer - 04/13/2022 - 06/29/2022

Online Enrollment

Students with a Qualifying Life Event

Additional Resources

Opt-Out/ Waiver

The Summer waiver deadline ended 06/03/2022. The online waiver system can no longer accept new waiver requests.



Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

UnitedHealthcare StudentResources
P.O. Box 809025
Dallas, TX  75380-9025
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected